At Your Service

From tracking your order to processing a
return, we're here to help. Contact us by
phone, email or using one of our self–
service features. From start to finish, your
satisfaction is important to us.

Track Your Order

Available for online status tracking 24 hours after it has been placed.


You can return eligible items for a refund of the merchandise value.


Items are shipped to 48 states and to Alaska, Hawaii and U.S. Territories.

International Orders

Shipping to over 90 countries including Canada and Australia.

west elm Card

Apply today for a west elm credit
card and start enjoying the benefits.

Email Settings

Manage your settings and frequency of updates and latest offers.

Call Customer Service

U.S. Customer Service

Email Customer Service

Customer Service Email

Design Crew Free Design Services Installation Services Registry Help Free Consultation
Room Planner Get Started
Credit card

Credit Card

Earn 10% Back in Rewards2 for your
first 30 days as a cardmember across our
brands with the West Elm Credit Card.

Apply Now

Monogram Guide

Choose between traditional monogram
or personalization in a variety of different
fonts and color options.

View Guide

Personalization Guide
Find Your Fabric

Find Your Fabric

Search our entire collection, sorting by
fabric type or color.

Order Free Swatches

Register At
west elm

Receive 10% off any purchase for
6 months after your wedding.

Join us in stores with our registry specialists
who will help you create the perfect registry.

We'll help you track who sent what and who
you've sent thank you notes to.

Create a Registry

Create a Registry
Assembly Instructions

Assembly Instructions

Assembly instructions for our furniture products are
available for you to download.

Get Instructions